Official updated document

Terms and Conditions of 4play: clear rules for a worry-free gaming experience

Before creating your 4play account, it's worth understanding how the platform works: what your rights are, how bonuses work, how Pix withdrawals are processed, and what 4play requires from its users. This document covers everything clearly and straightforwardly.

Last updated: January 2026
📋
14 Sections
Covering all platform rules
🔒
LGPD Compliance
Guaranteed data protection
⚖️
Brazilian Law
Brazil Jurisdiction
✅
+18 years
Adults-only platform
Summary of Key Points

The key highlights of 4play's Terms and Conditions

Before reading the full document, here are the points that most affect your day-to-day use of the platform.

1
One registration per CPF

Each user may hold only one account on 4play, linked to their CPF. Duplicate accounts will be closed and balances may be forfeited.

2
Minimum deposit R$ 20.00

The minimum Pix deposit amount is R$ 20.00. There is no fixed maximum for deposits within a verified account's limits.

3
Withdrawals via Pix to CPF only

All withdrawals are processed exclusively via Pix to the key linked to the CPF registered on the account. Withdrawals to third parties are not permitted.

4
30x rollover bonus

The welcome bonus requires a 30x rollover on the bonus amount before any withdrawal. Sports bets with odds above 1.50 contribute 100%.

5
Must be 18 or older

4play is a platform exclusively for users aged 18 and over. Identity verification may be requested at any time before withdrawals are released.

6
Applicable Brazilian law

These Terms and Conditions are governed by the laws of Brazil, with jurisdiction in the district of 4play's registered headquarters for the resolution of any disputes.

How 4play operates

The principles behind 4play's rules

4play's rules were created to protect users, ensure a fair environment, and allow the platform to operate transparently for everyone.

One Account, One Identity

Each CPF allows only one active account on 4play. This rule exists to protect all users: it prevents fraud, stops bonus abuse, and ensures withdrawals are processed to the right person. Any attempt to create multiple accounts will result in all of them being cancelled.

Pix as the Primary Payment Method

4play has adopted Pix as its exclusive deposit and withdrawal system because it is the fastest, most secure, and most accessible method for users in Brazil. Pix withdrawals are processed in up to 90 seconds, 24 hours a day. The Pix key used must be linked to the CPF registered on the account.

Bonuses with Clear Rules

Each 4play promotion has specific rules regarding rollover, validity period, and eligible games. These rules are published in advance and are never changed retroactively. The welcome bonus requires a 30x rollover to be completed within 30 days.

Identity Verification (KYC)

4play may request identity verification documents before releasing withdrawals or during an account review. The process is handled within the platform, and all documents are treated in accordance with the LGPD. Verification protects you against unauthorized use of your account.

Responsible Gambling is a Priority

4play provides self-control tools for all users: deposit limits, temporary breaks, and permanent self-exclusion. Access to these tools is immediate, with no red tape. The platform reserves the right to apply limits to accounts that show risk patterns.

Data Protected Under the LGPD

The use of users' personal data strictly follows the General Data Protection Law (Lei nº 13.709/2018). Your data is used exclusively for account operation, security verification, and platform-related communications. See the Privacy Policy for full details.

When creating an account at 4play and use it to place sports bets, play slots, access the Live Casino, or use any other feature on the platform, you confirm that you have read, understood, and agreed to all the Terms and Conditions described below. If you have any questions, please contact support before proceeding.

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply throughout the document:

  • "4play" refers to the sports betting and online casino platform accessible at 4play.cash, including all services, features, and content made available to the user.
  • "User" or "you" refers to any individual who has created an account on the 4play platform and uses its services.
  • "Account" refers to the individual user profile on the 4play platform, identified by the email address, CPF, and password provided at registration.
  • "Balance" refers to the monetary value available in the user's account for placing bets and playing games, comprising deposited real balance and, where applicable, bonus balance.
  • "Bonus" refers to promotional credits added to the user's balance under the specific conditions of each promotion.
  • "Rollover" refers to the wagering requirement that must be met before a bonus balance can be converted into real balance and withdrawn.
  • "Pix" refers to the instant payment system operated by the Central Bank of Brazil, used by 4play as the exclusive deposit and withdrawal method.
  • "KYC" (Know Your Customer) refers to the process of verifying a user's identity through the submission of documents.

2. Eligibility and Registration

2.1 Eligibility Requirements

To create and maintain an active account on 4play, the user must cumulatively meet all of the following requirements:

  • Be an individual resident in Brazil, at least 18 (eighteen) years of age;
  • Hold a valid and active CPF (Cadastro de Pessoas Físicas) with the Brazilian Federal Revenue Service;
  • Hold an active Brazilian bank account linked to the same CPF used to register on 4play;
  • Not appearing on any gambling exclusion list at the national level;
  • Not be an employee or immediate family member of an employee of 4play or any partner game provider.

2.2 One Account per User

Each user is entitled to only one active account at 4play. Creating multiple accounts — whether using the same CPF, different email addresses, or any other method — is strictly prohibited and will result in the immediate closure of all accounts involved, cancellation of bonus balances, and possible withholding of the real balance pending investigation.

2.3 Accuracy of Information

The user is solely responsible for the accuracy and currency of the information registered at 4play. Providing false or outdated information may result in account suspension and withholding of withdrawals until the information is corrected and verified.

4play reserves the right to close any account that was created with false information or that belongs to a person under 18 years of age, regardless of the available balance.


3. Account Verification (KYC)

A 4play may request identity verification from the user (KYC process) at any time, particularly before processing withdrawals above certain amounts or during security reviews. The request may include:

  • Photo ID (RG, CNH, or passport) — front and back;
  • Recent proof of address (issued no more than 90 days ago);
  • Selfie holding your photo ID;
  • Proof of the bank account linked to the Pix key used for withdrawals.

Documents must be submitted through the designated channel within the platform. The 4play is committed to completing verifications within 48 business hours of receiving all required documents. Withdrawals are suspended during the verification period and released as soon as the process is completed with approval.

All received documents are handled in accordance with the General Data Protection Law (LGPD) and stored with encryption. Details on data processing are available in the Privacy Policy of 4play.


4. Deposits

4.1 Accepted Method

A 4play accepts deposits exclusively via Pix. Users must use a Pix key linked to the same CPF registered on the account. Transfers originating from third-party accounts are not accepted and will be returned.

4.2 Deposit Limits

The minimum deposit amount is R$ 20.00 (twenty BRL). There is no defined maximum for deposits on verified accounts. For unverified accounts, monthly limits may apply in accordance with the internal risk policy of 4play.

4.3 Processing

Pix deposits are credited instantly to the account balance once the transaction is confirmed by the banking system, usually within 60 seconds. A 4play does not charge fees on deposits.

4.4 Deposit Responsibility

Once credited and used in bets or games, the deposited amount is non-refundable, except in cases of proven technical error on the platform's part. Users are responsible for verifying the QR Code details before confirming any Pix transfer.


5. Withdrawals

5.1 Method and Timeframe

All withdrawals on the 4play are processed exclusively via Pix to the key linked to the CPF registered on the account. Processing time is up to 90 (ninety) seconds from the time of the request, available 24 hours a day, 7 days a week, including holidays.

5.2 Minimum Withdrawal Amount

The minimum withdrawal amount per request is R$ 20.00 (twenty reais). There is no fixed maximum withdrawal limit for verified accounts.

5.3 Withdrawal Restrictions

Withdrawals may be temporarily held in the following cases:

  • Account pending KYC verification;
  • Incomplete bonus rollover (in this case, only the bonus balance is withheld; the deposited real balance may be withdrawn);
  • Security investigation in progress;
  • Suspected fraudulent activity or breach of the Terms.

5.4 Prohibition of Third-Party Withdrawals

A 4play does not process withdrawals to accounts or Pix keys linked to a CPF other than the one registered on the account. Any attempt to redirect withdrawals to a third party will result in the request being cancelled and may trigger an account review.


6. Bonuses and Promotions

6.1 Welcome Bonus

The welcome bonus from 4play grants 100% on the first deposit amount, up to a maximum bonus of R$ 500.00 (five hundred BRL). The bonus is credited automatically — no promo code required — provided the minimum deposit of R$ 50.00 is made.

6.2 Rollover Requirement

The bonus balance is subject to a 30x (thirty times) rollover on the bonus amount received, with a maximum period of 30 calendar days from the credit date. Failure to meet the requirement within this period will result in automatic cancellation of any remaining bonus balance.

6.3 Game Contributions to Rollover

Not all games contribute equally toward meeting the rollover requirement. Contribution percentages are as follows:

  • Pre-match Sports Betting (odds ≥ 1.50): 100%
  • Live Sports Betting: 50%
  • Slots: 100%
  • Live game shows (Crazy Time, Dream Catcher, Monopoly Live): 100%
  • Live Casino — roulette, blackjack, baccarat: 10%
  • Crash games: 100%

6.4 General Bonus Rules

Every bonus is personal, non-transferable, and valid for one account per CPF. The 4play reserves the right to modify, suspend, or cancel promotions with prior notice. Misuse of bonuses — including collusion, arbitrage, or betting behavior clearly designed to meet rollover requirements with minimal risk — may result in bonus cancellation and account review.

The most efficient way to meet the welcome bonus rollover is to bet on the Brasileirão Série A, Copa do Brasil, or Libertadores with odds above 1.50, or to play slots and live game shows, which contribute 100% toward the rollover.


7. Sports Betting

7.1 Bet Confirmation

A bet is considered confirmed and valid from the moment the 4play displays a confirmation on screen and logs the ticket in the account history. The 4play reserves the right to cancel bets placed at incorrect odds resulting from a technical error or data entry mistake.

7.2 Settlement Rules

Bets are settled based on the official result declared by the event's governing body — CBF for Brasileirão Série A, Copa do Brasil, and the Brazilian national team; CONMEBOL for Libertadores and Sul-Americana. In the event of any discrepancy, the official result takes precedence over all others.

7.3 Suspended or Cancelled Events

If an event is cancelled before it begins, or suspended and not resumed within 24 hours, all related bets are voided and the staked amount is returned to the user's balance. For accumulator bets, the voided selection is removed and the total odds are recalculated based on the remaining valid selections.

7.4 Live Betting

Live bets are accepted while markets remain open, as indicated on the platform. A 4play may suspend live markets at any time. A live bet is only valid once fully confirmed by the system — bets being processed at the moment of a goal or other significant event may be voided.

7.5 Cash Out

The Cash Out feature allows users to settle a bet before the final result, receiving a value calculated in real time. The amount offered may be lower than the original stake (partial Cash Out in an unfavorable position) or higher (in a favorable position). Cash Out is not available on all bets and may be withdrawn at any time by 4play.


8. Casino Games

8.1 Provider Certification

All games available at 4play — slots, Live Casino, crash games, and more — are provided by suppliers certified by internationally recognized independent laboratories, including eCOGRA, iTech Labs, and BMM Testlabs. Return-to-player (RTP) percentages are audited and published.

8.2 Liability for Outcomes

Casino game outcomes are determined by certified random number generators (RNG) or, in the case of the live casino, by physical processes streamed in real time. The 4play does not interfere with game outcomes and cannot alter them retroactively.

8.3 Betting Limits

Each game has its own minimum and maximum bet limits, displayed within the game interface. The minimum bet in most games is R$ 0.50. Maximum limits vary by game and the user's VIP level.

8.4 Live Casino VIP Tables

Access to the live casino VIP tables at 4play is restricted to VIP Program members from the Platinum level upward. Bet limits and specific conditions for these tables are defined according to the criteria of the current VIP Program.


9. User Conduct

The user agrees to use the platform 4play in good faith and in compliance with these Terms. The following are expressly prohibited:

  • Creating or using multiple accounts;
  • Use of bots, automation software, scripts, or any tool that simulates human behavior on the platform;
  • Colluding with other users to manipulate outcomes or exploit promotions;
  • Intentional odds arbitrage across different markets to guarantee profit regardless of the outcome;
  • Money laundering or use of the platform for any unlawful activity;
  • Unjustified chargebacks with the financial institution following deposits;
  • Sharing account credentials with third parties.

Detection of any of the above behaviors will result in immediate account blocking, cancellation of bonus balances, and possible withholding of the real balance pending investigation. Serious cases may be reported to the relevant authorities.


10. Account Closure

10.1 Closure by the User

Users may request voluntary account closure at any time by contacting 4play via chat or email. For accounts with an available balance, the real balance (not the bonus balance) will be returned via Pix to the key linked to the CPF, after identity verification.

10.2 Closure by 4play

A 4play may close or suspend an account without prior notice in the following cases: violation of these Terms, fraudulent activity, a self-exclusion request by the user, or a legal order. In cases of closure due to rule violations, bonus balances are cancelled and real balances are subject to review.

10.3 Inactivity

Accounts with no activity (login, deposit, or bet) for more than 12 (twelve) consecutive months may have their bonus balance cancelled and the account marked as inactive. Real balances remain available and can be recovered by reactivating the account through support.


11. Responsible Gaming

A 4play is firmly committed to responsible gambling and provides the following tools to all users:

  • Deposit limit: users can set daily, weekly, or monthly deposit limits directly in their account settings;
  • Voluntary break: temporary account suspension for a period of 24 hours to 6 months, configurable by the user;
  • Permanent self-exclusion: permanent account closure with a block on new registration using the same CPF for a minimum period of 5 years;
  • Loss limit: setting a maximum loss amount allowed per period.

To access these tools, go to the Responsible Gambling available in the site menu or footer. If you or someone you know shows signs of problem gambling, we strongly encourage seeking professional help.

A 4play does not accept deposits from users under 18 years of age and employs verification measures to identify and block minors attempting to create accounts on the platform.


12. Limitation of Liability

A 4play provides its platform on an "as is" basis, without guarantees of uninterrupted availability. We are not liable for:

  • Financial losses resulting from bets or games played on the platform, which are entirely the user's responsibility;
  • Temporary interruptions due to scheduled maintenance or third-party technical failures;
  • Losses resulting from unauthorized account access due to user negligence (password sharing, unprotected device, etc.);
  • Odds fluctuations between the moment of intent and bet confirmation due to the user's connection latency.

In the event of a technical failure that results in an incorrect balance credit or incorrect odds, 4play reserves the right to correct the error and adjust the affected amounts, with notice to the user.


13. Personal Data Protection

The handling of personal data of users of 4play follows the General Data Protection Law (Lei nº 13.709/2018 — LGPD). Data collected during registration and use of the platform is used exclusively for:

  • Operation and maintenance of the user's account;
  • Processing deposits and withdrawals via Pix;
  • Identity verification (KYC) and fraud prevention;
  • Account-related communications, promotions, and platform updates (with the option to unsubscribe);
  • Compliance with legal and regulatory obligations.

Data is not sold, rented, or shared with third parties for commercial purposes. To exercise the rights provided under the LGPD — access, correction, portability, deletion, and withdrawal of consent — users may reach out by email at contato@4play.cash. Full details are available in the Privacy Policy of 4play.


14. Governing Law and Jurisdiction

These Terms and Conditions are governed exclusively by the laws of the Federative Republic of Brazil. Any disputes arising from the relationship between the user and 4play shall be submitted to the jurisdiction of the court in the city where the company is headquartered in Brazil, with express waiver of any other jurisdiction, however privileged it may be.

In the event of a conflict between the Portuguese version of these Terms and any translation, the Portuguese version shall prevail in all respects.

A 4play reserves the right to modify these Terms and Conditions at any time, with prior notice given to users by email or in-platform notification at least 15 days in advance. Continued use of the platform after the changes take effect constitutes implicit acceptance of the updated terms.

For questions, complaints, or requests related to these Terms, please contact 4play:

  • Live chat: available within the platform after login, 24 hours a day;
  • Email: contato@4play.cash

This version of the Terms and Conditions came into effect in January 2026 and fully supersedes all previous versions of the document.

Frequently Asked Questions

Questions about 4play's Terms and Conditions

No. 4play's one-account policy is tied to your CPF, not your email address. Even if you use different email addresses, creating more than one account under the same CPF is prohibited and will result in all associated accounts being closed. If you have lost access to your account, use the password recovery feature or contact support.

In cases of closure due to a Terms violation — such as creating multiple accounts, using automation, or collusion — the bonus balance is immediately cancelled. The real deposited balance is subject to review by 4play's compliance team. If the investigation confirms fraudulent activity involving the deposits, the balance may be withheld. If the violation relates only to bonus rules with no evidence of financial fraud, the real balance will be returned via Pix once the review is complete.

Yes. Your real deposited balance and any real winnings not tied to a bonus can be withdrawn at any time via Pix, regardless of any pending rollover. What remains locked is the bonus balance — it can only be withdrawn after the 30x rollover is completed within the 30-day window. If you withdraw your real balance before completing the rollover, the remaining bonus balance and any winnings derived from it will be cancelled.

No. 4play is committed to communicating changes to the Terms at least 15 days in advance, via registered email or in-platform notification. Changes that directly affect already confirmed bets or existing balances are not retroactive — they apply only from the effective date stated in the communication.

Go to the Responsible Gambling section in the site footer or in your account settings. There you will find options for deposit limits (daily, weekly, or monthly), temporary breaks (from 24 hours up to 6 months), and permanent self-exclusion. Limit and break tools take effect immediately upon request. Permanent self-exclusion blocks your CPF for a minimum of 5 years and cannot be reversed during that period. The 4play support team can also activate these tools on your behalf via chat or email.

Secure and transparent platform

Clear rules, Pix in 90 seconds, and a 100% bonus at 4play

Now that you know the rules, create your account for free. Deposit from R$ 20.00 via Pix and get an automatic 100% bonus on your first deposit. Bet on the Brasileirão, play slots, or join the Live Casino — all with guaranteed withdrawals in up to 90 seconds.

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+18 · Gamble responsibly · These Terms apply in full to all users

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